Tuesday, August 30, 2011

Bye Bye, TiVo!

It was nice for the year that I had TiVo, but it was also a real trial attempting to deal with the customer "service" there.

I bought a refurbished TiVo HD at the beginning of July last year. It had a warranty. That warranty is still good.

But after about 11 months, the TiVo didn't work. They were very nice and sent me a "new" refurbished HD Model. That one lasted almost a month to the day from when it went into service.

In spite of the fact that they sent me a replacement that was almost ready to die, and in spite of the fact that it's still under warranty, if I want another one, it's going to cost me $50. For another refurbished one that's (for all I know) about to die in a month.They were very firm on the price for a replacement.

There are no more new ones of this model available, and haven't been for over a year. Aside from the fact that I really can't afford $50, I question whether that's a smart use of money. If I'm going to spend money on a TiVo, it might be better to spend $100 and get a brand-new one with updated software, as opposed to used-to-death-and-then-refurbished.

There's also the consideration of having to actually deal with the TiVo people about billing and other issues. They were at least as bad as Comcast customer "service" but Comcast has improved things, and now TiVo is far worse. I'm not sure I want to voluntarily sign up to be mistreated this way.

There's also the consideration that I would have to sign up for at least a year, maybe two for TiVo, and we may be switching from Comcast to Fios, and that would raise the question of compatibility, with me possibly stuck with a contract requiring me to pay $20 per month for a year and a half or so for a service that I might not be able to use.

So, it looks like I'll be continuing to use the Comcast DVR that I got to temporarily replace the TiVo. If I'm going to spend money on something, I know a place that regularly has sales on 2 terabyte SATA drives that I could plug into the DVR and be able to keep recordings when (for some reason) I have to switch DVRs again! Then I could just unplug the drive and plug it into the new DVR or TiVo, and just keep truckin'.

This is making me really depressed.

**************************************

Did any of you see the kickoff episode of the new Doctor Who season Let's Kill Hitler on Saturday? If not, you missed one of the best Who episodes I've ever seen!

I know, I know. That title is a real turn-off! I've seen a bunch of time travel stories where someone goes back in time to kill Hitler and stop the carnage, but it all goes terribly wrong, and they don't accomplish anything.

As it turns out, Hitler is just a peripheral character, and gets locked in a closet early on. I was looking at a rehash of the story on Ravelry (Who Knits), and halfway through, somebody timidly asks if Hitler ever got out of the closet. It's really not about Hitler at all. It is about the Doctor, Rory, Amy, and Rory and Amy's childhood friend, Mels. I want so much to talk about it, but as River says, "Spoilers!"

If you don't care about spoilers or have already seen it, click on the Who Knits link above (if you're also in Ravelry) and you'll get plenty of spoilers and a chance to discuss the episode if you've seen it.

Regardless of anything else, I love the beginning of it! It took me a few seconds to figure out what Amy and Rory were doing. First, that they were trying to contact the Doctor, and second, how they were going about it! It's very funny! Then they get the tables turned on them! I really love the opening sequence!

I have to go and actually do something constructive now, so I'll be back again soon.

Have a much better week than I had around here last week!



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